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PRIVACY POLICY

Last Updated: November 30, 2024

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Empowered Me LLC is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us when accessing our services or website.

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1. Information We Collect

We collect and process the following types of information:

Personal Information

This includes:

  • Name, email address, phone number, and physical address.

  • Details provided during booking or registration for our services.

Payment Information

  • Payment details necessary for processing transactions.

  • Empowered Me LLC does not store credit card information; payments are securely processed through trusted third-party payment providers.

Service-Related Information

  • Information shared during intuitive life coaching, intuitive readings, Reiki healing, or storytelling sessions.

  • Notes or observations relevant to providing personalized services.

Testimonials and Comments

  • Feedback, testimonials, and comments you voluntarily provide through the website, emails, or other channels.

Website Data

  • IP address, browser type, device information, and usage statistics collected through cookies or analytics tools.

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2. How We Use Your Information

We use your personal information to:

  • Provide and deliver services you book with us, including life coaching, readings, and Reiki healing.

  • Process payments securely.

  • Respond to your inquiries or customer service requests.

  • Send confirmations, updates, or reminders about appointments.

  • Tailor and personalize services based on your preferences and needs.

  • Improve the quality and functionality of our website and offerings.

  • Share testimonials or feedback you provide to inspire others and showcase our services.

Note: Any details shared during sessions will be treated with the utmost confidentiality and used only to enhance your service experience.

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3. Testimonials and Comments

  • Any testimonial or comment you provide may be published on the website or other marketing materials to highlight client experiences with our services.

  • Testimonials and comments are retained indefinitely unless you request their removal in writing.

  • To request removal of a testimonial or comment, please contact us.

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4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Payment Processing: Payment data is shared with secure third-party payment providers to complete transactions.

  • Legal Requirements: Information may be disclosed if required by law or to comply with a legal obligation.

  • Service Delivery: To trusted service providers who assist in delivering our offerings (e.g., scheduling platforms).

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5. Data Security

We take reasonable measures to protect your personal information, including:

  • Encrypting sensitive data during transmission using secure socket layer (SSL) technology.

  • Limiting access to personal data to authorized personnel only.

  • Regularly reviewing and updating our security practices.

While we strive to protect your data, no method of transmission or storage is 100% secure. By using our services, you acknowledge that there are inherent risks in transmitting information online.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how visitors interact with our site and allow us to improve its functionality.

You can disable cookies through your browser settings; however, this may limit certain features of the website.

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7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal information, subject to legal obligations.

  • Withdraw consent for specific uses of your data, such as marketing communications.

To exercise these rights, please contact us.

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8. Retention of Information

We retain your information only as long as necessary to provide services, fulfill legal or contractual obligations, and resolve disputes.

  • Session-related notes and information may be retained for internal reference but will be securely stored and disposed of when no longer needed.

  • Testimonials and comments will remain published indefinitely unless removed upon written request.

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9. Minors

Our services and website are not directed toward individuals under the age of 18 without parental or guardian consent. If we become aware of unauthorized information collection from minors, we will delete it promptly.

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10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be available on our website, and we encourage you to review it regularly.

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11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Empowered Me LLC
Email: maichoo.yang@empoweredmellc.com
Phone: 651-243-1881
Website: www.empoweredmellc.com

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